Automatic Configuration

Automatic Configuration enables the automated retrieval of critical device lifecycle information through integration with Cisco’s Smart Net Total Care (SNTC) service. This feature supports both online and offline workflows. Automatic Configuration allows you to:

  • Automatically populate End-of-Sale/End-of-Life (EOS/EOL) data
  • Maintain updated device lifecycle records through API integration
  • Handle offline scenarios with .csv-based data exchange

NetLD requires the following for Automatic Configuration:

  • Valid Cisco Smart Net Total Care (SNTC) is required.
  • You must log in with your Cisco account and obtain an API key and secret code before accessing Cisco Smart Net Total Care.

For information on obtaining API, visit https://developer.cisco.com/docs/support-apis/#!user-onboarding-process.

Note:

NetLD must be able to connect to the Internet to retrieve the End-of-Sale (EOS) date from the Cisco server.

Offline Environment

If NetLD cannot connect to the Internet, it will not be able to retrieve the EOS date from the Cisco server. However, you can export your inventory as a .csv file and use it for import into Cisco services.

You can also export a .csv file from your Cisco service, and import it into NetLD to update the EOS date.

Note:

Cisco services do not include the end-of-sale date in the export file.

Obtain Device EOS/EOL

  1. Click [Settings] in the Global Menu.

  1. Click [Cisco API] in the left sidebar.

  2. Enter your API key and secret code and click [OK].

(Clicking [Test Authentication] checks the validity of the ID and Secret code.)

  1. Select the device to obtain EOS/EOL.

  1. Click [Populate device end of sale] in the [Device] submenu.

  1. On the “Populate End of Sales” screen, click [Yes].

EOS/EOL information will be automatically acquired and registered in the column.