Maintenance Mode

Stopping monitoring is called “Non-Monitoring.” When a monitored device is placed in a Non-Monitored state, even if a monitored event occurs on that device, failure events will not be detected. This function is useful when you want to temporarily stop monitoring during maintenance, etc.

When a device is in Maintenance Mode, the map icon changes as follows:

Monitoring mode Maintenance mode
  1. Check [Enable manual maintenance mode]

  2. Click [OK].

The operation is now complete.

When you doubleclick a device to display the device view, the [Monitors] tab displays the Maintenance Windows Active You can confirm that it is displayed.

To cancel maintenance mode:

  1. Uncheck “Enable manual maintenance mode” in Step 4.

  2. Click [OK].

Scheduled Maintenance Mode

  1. Click the [Inventory] main tab.

  2. Click [Inventory] in the menu bar.

  3. Click [Global Maintenance Windows].

  1. Click the button.

  1. Set the schedule and devices.

[Maintenance Windows Menu Items]

Menu Item Submenu Item Explanation
Schedule Start Select the schedule to start non-monitoring from the following five types of execution schedules:
Once: Execute only once at the date and time set
Daily: Execute every n days (starting point is the 1st of current month)
Weekly: Execute on a specific day of the week
Monthly: Execute every specified month
Cron: Run at specified date/time in cron format
Duration Specify the non-monitoring period.
The period unit can be changed from “min”, “hr”, and “day”.
*The end date/time can only be specified when the execution schedule is “Once”.
Description Enter a description for the non-monitoring schedule.
Device Specify the device for non-monitoring schedule:
All devices: Target all devices
Search: Target only devices matching specified search
Static list: Target only specified devices
  1. Click [OK].

With the above operations, the device will be placed in a non-monitoring state according to the time set in the schedule.

Find Non-Monitored Devices

You can search devices that maintenance using the search criteria on the [Inventory] main tab.

  1. Click the [Inventory] main tab.

  2. Click [Add criteria] > [Maintenance Window].

  1. Select [Maintenance window inactive].

With the above operations, a list of unmonitored devices will be displayed.