System Backup/Restore

A system backup is a backup of the entire ThirdEye. You can backup/restore various settings and monitor data (polling, SNMP traps, etc.).

To perform a system backup, click [Settings] > [System Backup] .

Automatic System Backup

Automatic system backups are enabled by default.

To disable or change the time for automatic system backups:

  1. Click [Settings] in the Global Menu.

  2. Click [System Backup] in the left sidemenu to open the [Server Settings] window.

Manual System Backup

To perform a manual system backup:

  1. Click [Settings] in the Global Menu to open the [Server Settings] window.

  2. Click [Perform System Backup].

The button is grayed out while a backup is in progress. Once the button becomes clickable, the latest system backup date and time is updated, and the process is complete.

Change Number of System Backups

You can select the number of system backups. The default value is 7.

Note:

Any data that exceeds the selected number of backups is deleted. Depending on the environment and length of operation period, the number of system backups can accumulate, and consume up disk space. Disk space usage can be reduced by reducing the number of system backups.

Save to External Storage

By default, system backup files are stored inside the virtual appliance. However, you can configure external storage to store them automatically outside the virtual appliance. Supported protocols are NFS/SMB.

To set up external storage:

  1. Click the [5] key on your keyboard, and select [Admin Tools].

  1. Click the [4] key on your keyboard, and select [Configure a remote filesystem for backups].

  1. Select the server type.

  1. Enter the required information and press [Enter].

Item Explanation
Remote NFS/SMB path Network path/IP address
Username Username set on the server. (For SMB only)
Password Password set on the server. (For SMB only)
  1. Select [1] or [2].

Selection Explanation
[1] Copy existing backups to the NFS/SMB and delete Copy existing backups to NFS/SMB and then delete them
[2] Delete existing backups Delete existing backups

The console screen settings are now complete.

ThirdEye will restart automatically, and you can check the settings on the console screen.

Create System Backup Zip File

To create a backup zip file on external storage:

  1. Open the backup folder. The folder name will be in the format (backup_YYYY<br>MM<br>DD).

  2. Save the following three items to a zip file:

  • pgsql (folder)
  • version.txt (file)
  • complete (file)

Restore System Backup from Zip File

To restore system backup from a zip file, select the backup source and restore destination. It must be the same version (revision).

For information on how to check the version:

  1. Log in as a user with administrator privileges.

  2. Click [Settings] on the Global Menu.

  1. Click [System Backup] > [Restore System Backup].

  1. Select the file you want to restore, and click [Open].

  1. Click [Yes] on the warning screen.

  1. The file will be uploaded, and the restoration will begin.

System backup/restore is now complete.

After uploading, the service will automatically restart and return to the login screen.